Policies & Procedures for Health & Safety
- Updated: October 22, 2020
- Please Bookmark this Page and check for updates before each appointment.
For the health and safety of our guests and service providers, we are following strict guidelines issued by the State Board of Cosmetology (Tennessee & Mississippi) and those mandated by local, state, and federal governments. We appreciate your patience as we adapt with you to this new environment.
Appointments & Hours of Operation
- Hours of operation and services offered vary between locations and may change on short notice as we adapt our operating procedures to comply with changing safety guidelines.
- For more information about business hours, services and booking options, see your preferred location.
Safety Procedures
Please observe the following procedures for safety as mandated:
- Our spacious salon environment ensures that we are able to practice safe social distancing.
- Our HVAC systems are equipped with Micro Antibacterial filters, which allow cleansing of the air as well as enhanced airflow for a cleaner salon environment. These filters remove 99.9% of airborne virus and bacteria.
- Maintaining a safe and sanitary environment for our clients and service providers is our top priority as we continue to enhance our sanitation protocol and deep cleaning schedule.
- Clients must bring their own mask. Due to limited supplies, we can not provide face masks.
- All employees and clients must wear a face covering or mask at all times.
- Temperature checks and hand sanitizing will be done upon entering premises.
- "If you are having multiple services (especially spa services) you may want to bring your own beverage as we are not serving spa lunches or beverages at this time."
- In order to minimize physical contact, we encourage payments by Credit Card or Gift Card whenever possible.
- We ask that you wait outside or in your car until your appointment time and refrain from bringing children or another guest with you.
- It is up to our service providers discretion at this time on which services that they offer. Depending on your service provider some things may not be offered (Shampoos, Blowdrys, children’s cuts, etc).
- We will allow time between each appointment for complete cleaning and sanitations between each client.
Personal Health Checklist
We ask that you also review the following before each appointment:
- Have you had a cough?
- Have you had a fever?
- Have you been around anyone with these symptoms in the last 14 days?
- Are you living with anyone who is sick or quarantined?
- If you are showing any symptoms of illness, you will be asked to reschedule.
We have very strict guidelines, policies and procedures issued by the State Board of Cosmetology and local, State and federal governments. Please understand that this is not easy for us either, but in order to serve you, we must follow all the rules.
- Updated: October 22, 2020
- Please Bookmark this Page and check for updates before each appointment.
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